![]() When i asked for a bottle of champagne to be brought to our room they told me it was going to be a $20 charge. ![]() The room was great #8117 and was a suite with swim up and ocean view. You had to fight for pool chairs that were taken up by non Club Preferred residents. The infinite pool area supposed to be for Club Preferred residents did not have the upgrade alcohol it was supposed to a have. The Preferred Club concierge food was very average and was no where near what it should have been. For anyone that has stayed at an Excellence Resort in the Club Preferred area you will understand what I'm saying. As I stated before we have stayed at the Excellence resorts before and Secrets seem to have the same style of resort with an upgrade to Preferred Club level which is supposed to have a pool and beach area exclusive to the Club residents. ![]() Before booking the trip, I read the reviews here and it sounded great so I booked a 5 day trip to this resort. We wanted to do a short flight trip for 4 or 5 day trip so we decided on Cabo. In the past we have traveled to Cancun where we had stayed at the Excellence Resort. My wife and i just returned from this resort where we spent our 20yr anniversary.
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